Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation. Breakfast was also good. This midscale brand proposes a full-service offer with a restaurant, meeting rooms, a fitness (or a swimming-pool) and areas dedicated to children in every hotel. Breakfast was also good.”, “Check in was seamless, the staff was delightful. The online check-in process was simple and ensured that we were in our room in a few minutes of arriving at the hotel. Thank you for your interest in Novotel Basel City. Geniessen Sie den Komfort eines modernen 4-Sterne-Hotels im Novotel Basel City, nahe des Bahnhofs Basel SBB und nur 15 Minuten Autofahrt vom EuroAirport entfernt. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed. The Exhibition Centre (Messe) and Congress Center, zoo, Kunstmuseum (art museum) and old town are all within easy reach by public transport. Our large rooms equipped with a cosy sofa bed can accommodate families. Do superior queen rooms come with a bath or shower? Thank you again for your outstanding feedback which we appreciate very much. Location and facilities perfect for those traveling in pairs, Grosspeterstrasse 12, 4052 Basel, Switzerland, Novotel Basel City has been welcoming Booking.com guests since Sept 19, 2014, I already have a booking with this property, Sorry, we couldn't find any questions related to your search, Top Location: Highly rated by recent guests (8.3), Lock in a great price for your upcoming stay, “Check in was seamless, the staff was delightful. Kind regards, Line Novotel Basel City, Dear Johana M., We very much appreciate your comments regarding your stay at the Novotel Basel City. We hope to welcome you back to our hotel very soon! Prices are calculated as of 07 We are considering your hotel for tonight as we are coming to Basel this evening to attend an event. Kind regards Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. The staff was nice and super helpful. Please just leave a notice in the reservation about your preference, and we will prepare the preferred room accordingly After their trip, guests tell us about their stay. Your contribution should be yours. The tram station was just across the street from the hotel which was 3-4 stops to the city center, available every 10 minutes or so. All rights reserved. Write a full question containing a minimum of 10 and a maximum of 300 characters, and don't share any personal info. The maximum number of extra beds and cribs allowed depends on the room you choose. EARLY CHECK IN FROM 8AM (Paying) Need access to your room from 8 am on the day of arrival? Cancellation and prepayment policies vary according to accommodations type. 1263480,1254300,1238790,1262670,1263530,1264010,1263030,1257510,1259440|1,1257680,1264270,1261140,1216210,1262660,1264010|4,1260810,1260030,1260550|5,1259440,1261900,1263450,1254240,1260040,1260650,1260550|7,1264400, Novotel Basel City (Hotel) (Switzerland) Deals, Staff follow all safety protocols as directed by local authorities, Shared stationery (e.g. Is it possible with a late checkout? Are you missing any information about this area? A safety deposit box and coffee and tea making facilities are provided, as well. WiFi is … New hotel with modern amenities. Reception staff was very friendly. ), Special diet food available (vegetarian, halal, kosher, etc. Buffet in general very Child friendly as well. Thank you for your interest in Novotel Basel City. Asked about: Superior Queen Room with Sofa. We hope your next visit will be as pleasant as the previous one and look already forward to welcoming you again. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. La propriété occupe 5 étages et offre 145 chambres climatisée. Our rooms are equipped with one queen-sized bed for up to two persons and an additional sofa-bed for up to two children (or one adult). Guests can surf the web using the complimentary wireless Internet access. We recommend you next time, to reserve one of our executive rooms, there are 10smq more space for the family. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. I got free travel tickets all over the city + 50% discounts at major attractions. It is our pleasure to welcome you again on a weekly basis! The distance from the hotel is approximately 3 kilometers which means a 15 minutes taxi drive or 25 minutes by public transport. I had a longer time that I was not staying with you, but now I'll be back again on a weekly basis and I hope you keep up the great work. Va Families - 13/10/2020 Confirmed reviews ALL, Our family of 4 spent 2 nights in the Novotel City. The venue comprises 145 air-conditioned rooms spread across 5 floors. Thanks Raf, Dear Madame/Sir, We're sorry, but there was an error submitting your comment. According to our security and fire protection instructions, please note that the maximum room occupancy at Novotel Basel City cannot exceed 4 persons (2 adults and 2 children under 16 years old) or 3 adults without any children. As always your service was amazing. “Clean facility,helpful staff (specially Stefano) and excellent breakfast!! We've tried to raise temperature but the system was not very efficient. Your sincerely Sincerely, Larissa Harter Novotel Basel City, Dear Mrs. A., Thank you for taking the time to share your feedback. Two children can stay in their parents' room free of charge. I think this is universal at all Basel hotels, but we received free tram tickets for the duration of our stay, which was so great. The property also boasts a fitness center and breakfast. The hotel is located 4.3 mi from the Euro-Airport Basel/ Mulhouse, and all of Basel´s main attractions are reachable within a 10-minute walk. We hope your next visit will be as pleasant as the previous one and look already forward to welcoming you again. The modern 4-star Novotel Basel City is located 2,650 feet from the train station and a 10-minute walk from the Kunstmuseum and it offers free public WiFi and a restaurant. Welcome to Novotel Basel City, a nice option for travellers like you. Please allow me to express my sincerest apologies. Alle Sehenswürdigkeiten erreichen Sie schnell und in nur 11 Minuten bringt das Tram Sie zur Messe. Korzystając z interaktywnej mapy serwisu Tripadvisor, poznaj lokalizację oraz okoliczne restauracje i atrakcje. Enjoy the modern 4-star comfort of the Novotel Basel City. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Novotel Basel City, Bazylea: czytaj obiektywne recenzje i oglądaj zdjęcia podróżnych. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City, Dear Mrs. Gemma, We very much appreciate your comments regarding your stay at the Novotel Basel City. There are many new regulations and restrictions which have to be fulfilled, and this can sometimes be a little bit a lot at the time. We will speak with the full team from front office, to be sure, this will not happen again and as well with the housekeeping why the rooms was not cleaned better. New hotel with modern amenities. Error: At the moment it is a very difficult time for all the hotels and staff. Try again? Sincerely yours, Line Novotel Basel City, Dear Mr. T., Thank you for the great review of our hotel! 7 air-conditioned conference rooms with natural light & high-speed WIFI. What topic(s) do you want to know more about? Thank you again for your outstanding feedback which we appreciate very much. It takes approximately 9 min to drive from Basel Airport (BSL) to Novotel Basel City. During times of uncertainty, we recommend booking an option with free cancellation. The hotel was very clean and open, a nice, comfortable lounge area. The tram will take you to the exhibition hall in just 11 minutes. It is always a pleasure to receive positive feedback. I was upgraded to Executive Room. The breakfast was testy and rich. Reservations longer than 30 nights are not possible. It's about a 15 minute walk to the train station. The only way to leave a review is to first make a booking. Please note that all Special Requests are subject to availability and additional charges may apply. The hotel is located 4.3 mi from the Euro-Airport Basel/ Mulhouse, and all of Basel´s main attractions are reachable within a 10-minute walk. Freundliche Grüsse I am absolutely sure that this review will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. We'll also provide transparency over the status of submitted content. Thanks! Free public transportation during entire stay, also on the day of check-out, Up to 2 children under age 16 stay free in the same room as their parents', Free high-speed WIFI, 24/7 fitness room and daily bottled water in room. Abhilash Families - 06/12/2020 Confirmed reviews ALL. Sincerely yours, Line Novotel Basel City, Dear Mr W., We very much appreciate your comments regarding your stay at the Novotel Basel City. Avoid using profanity or approximations of profanity with creative spelling – in any language. Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with Booking.com guidelines. Sie können bei Ankunft einfach ein Ticket ziehen und hineinfahren. The property also boasts a fitness center and breakfast. The room was much smaller than on the picture and the air ventilation was quite poor making it very humid but the staff is very nice and the breakfast very good, René Business - 09/10/2020 Confirmed reviews ALL. At the hotel you will receive the BaselCard which will be your official ticket. Copyright © 1996–2021 Dear guest, The hotel located very close to the train station offers great travel possibilities. Read more, “Everything! Breakfast was also good. Best Regards, Whoops! Sincerely yours, Line Novotel Basel City, Dear Mrs. D., Thank you for taking the time to share your feedback. Wish we had more time in Basel as hotel offered fantastic extras to go out and explore the town.Only not scored a 10 because the car park was hard to locate and we could get the lift to take us to the reception on 1st arrive. We had a fantastic stay here. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Novotel Basel City, Dear Guest, I enjoyed my stay very much. Wir freuen uns Sie bei uns begrüssen zu dürfen. If you are driving to Novotel Basel City, parking This property has taken steps to provide more sustainable and eco-friendly travel. Sincerely, Larissa Harter Novotel Basel City, Dear Mr L., We very much appreciate your comments regarding your stay at the Novotel Basel City. We've stayed only 1 night and we have had a good time. Novotel Basel City, Suíça: Veja 582 avaliações, 226 fotos e ótimas promoções para Novotel Basel City, classificado como nº 18 de 53 hotéis em Suíça e com pontuação 4,5 de 5 no Tripadvisor. Novotel Basel City features 24 hour front desk, room service, and baggage storage, to help make your stay more enjoyable. All cribs and extra beds are subject to availability. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. That's how we know our reviews come from real guests who have stayed at the property. Novotel Basel City, Sehr geehrte Damen und Herrn From there you take tram line 10 or 11 for two stops and you will already see our hotel. Booking.com may—at its own discretion—alter, modify, delete, or otherwise change these Guidelines. Good breakfast. We are very sorry, for the missing information about the closed restaurant on Sunday evening. Sincerely, Kind regards, Line Novotel Basel City, Dear Mr S., We very much appreciate your comments regarding your stay at the Novotel Basel City. The room was small, but suitable for two adults and two kids.” Novotel Basel City offers 145 accommodations with minibars (stocked with some free items) and safes. Please note that for 5 persons, the second room can be booked following our preferential family policy conditions. We hope to welcome you back to our hotel! Yes, the driving distance between Basel Airport (BSL) to Novotel Basel City is 9 km. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City, Dear Mr. S., We very much appreciate your comments regarding your stay at the Novotel Basel City. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Certain services and amenities may be reduced or unavailable as a result. Novotel Basel City 2014 yılında açıldı ve modern dizaynlı odalarda hizmet vermektedir. We had arrived quite late, but the hotel staff took in our order for room service dinner. Location is good as well! ”, “It was within walking distance of the train station, and with the provided Basel Card, it was easy to take the tram across the street into the downtown”, “Check in was seamless, the staff was delightful. Check your booking confirmation email to find your booking number and PIN. Novotel Basel City, Dear Madam / Dear Sir, Kindly note that Basel has 3 different docks. This is a superb option!”, “Fresh fruits, Variaties of meat and hot meals for breakfast. Please enter a valid email address. It is always a pleasure to receive positive feedback. Yes you can park the car in the a blue zone area outside. Da es sich um eine öffentliche Tiefgarage handelt, ist es leider nicht möglich einen Parkplatz zu reservieren. Location is good as well!”, “Clean and modern with comfortable beds and pillows. You can only leave a review within 28 days after check-out. Nice hotel, well located, very helpful staff but noisy because of the traffic. International and regional delicacies await you at this trendy yet cozy bar, complete with reading corners for lounging and spaces for working. You'll receive an email as soon as the property answers your question. Enjoy the modern 4-star comfort of the Novotel Basel City. LATE CHECK-OUT UP TO 5PM (Paying) Extend your stay until 5PM to make the most out of your departure day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. “Great location and very comfortable and clean hotel”, “A nice and quiet place, not far from the city center. We are coming from euro airport. Close to the main train station and just 15 minutes' drive from Basel's EuroAirport, all attractions are within easy reach. WiFi is available in all areas and is free of charge. Free Wi-Fi and six state-of-the-art meeting rooms make the hotel an ideal location for business travellers. Across the street from trams and about four stops into the center or take different tram two stops to SBB train station. You can buy the parking tickets online, or at the tram station. Book this exclusive benefit now and make the most of your business or leisure stays. Guests receive a BaselCard upon check in. To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. Optic fiber technology provides the highest possible speed of Internet connection. S., B. Solo - 27/08/2020 Confirmed reviews ALL, all employees are always very friendly and all was clean and save, Anonymous Business - 24/08/2020 Confirmed reviews ALL, Renen Families - 23/08/2020 Confirmed reviews ALL. The entire experience, although a short one, was very pleasant. Here in Novotel we are one of the only hotels in Basel, who are able to host 4 person in one room. Novotel Basel City features a 24 hour front desk, room service, and baggage storage, to help make your stay more enjoyable. We find the hotel pretty and felt safe since we could see they are following health recommendations very well. So had to carry bags up the stairs. 42-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and hair dryers. Customer review rating 4.5/5 3,788 reviews, I can take advantage of the Members' rate, Dear guests, The Novotel team and I look forward to welcoming you, while complying with all legal hygiene and prevention measures. I think this is universal at all Basel hotels, but we received free tram tickets for the duration of our stay, which was so great.”, This property has taken extra health and hygiene measures to ensure your safety is their priority. The tram station was just across the street from the hotel which was 3-4 stops to the city center, available every 10 minutes or so. If you stayed at this property through Booking.com, you can write a review. In all the other hotels, you need to reserve 2 rooms for a family of 4. Parking garage with EV recharge terminal & direct hotel access by elevator. Please do not hesitate to contact us next time, we will assist you with your new reservation. Free Wi-Fi and six state-of-the-art meeting rooms make the hotel an ideal location for business travellers. We are glad that you enjoyed your stay and hope to see you again very soon. The free Basel Pass is quite helpful for visitors. Kind regards, Francesco Families - 22/08/2020 Confirmed reviews ALL, too many things did not fit my satisfaction with the employee at reception and the bar, Rajen Families - 19/08/2020 Confirmed reviews ALL, Anonymous Families - 18/08/2020 Confirmed reviews ALL, Dear Abhilash V., We very much appreciate your comments regarding your stay at the Novotel Basel City. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are proud to be a 100% non-smoking hotel / property . Novotel Basel City is set in a shopping area, 15 minutes' walk of Kunstmuseum Basel. After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account. In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Booking.com does not accept responsibility or liability for any reviews or responses. Novotel Basel City is a 4-star venue set just 0.7 miles from Kunstmuseum Basel. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone who’s stayed at the property? Novotel Basel City accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Your cancellation request will be handled by the property, based on your chosen policy and consumer law where applicable. WiFi worked well. Excellent breakfast buffet. If your plans change, you can cancel free of charge until free cancellation expires. Only a customer who booked through Booking.com and stayed at a specific property can write a review. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Sincerely, Billal Al Kahlout Front Office Manager Novotel Basel City, Dear Mrs. F., Thank you for the great review of our hotel! Free! Save big with Reservations.com exclusive deals and discounts. It looks like something went wrong submitting this. Situé au centre de Bâle, Novotel Basel City de 4 étoiles propose un patio, un salon commun et une bibliothèque. Novotel Basel City, Search the property's info and answers, or ask them a question to learn more. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Respect the privacy of others. This allows us to verify that our reviews come from real guests like you. ”, “Clean and modern with comfortable beds and pillows. If you're still looking for more info you can send a question to Novotel Basel City It's about a 15 minute walk to the train station. I will make sure to share your compliments with my team. Top Location: Highly rated by recent guests (8.3), Continental, Vegetarian, Gluten-free, American, Buffet. The hotel was very clean and open, a nice, comfortable lounge area. Best regards, Johana Families - 26/10/2020 Confirmed reviews ALL. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Location is good as well! It is always a pleasure to receive feedback from our guest to improve the quality of our services. We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. Sincerely, Larissa Harter Novotel Basel City, Dear Mr Z., Thank you for the great review of our hotel. Please try again. Tripadvisor : Novotel Basel City, บาเซ ล: 581 ร ว วน กท องเท ยว ภาพ, อ นด บ #18 จาก 53 โรงแรม ในบาเซ ล ราคา และได 4.5 จาก 5 คะแนนใน Tripadvisor The tram station was just across the street from the hotel which was 3-4 stops to the city center, available every 10 minutes or so. Starting from the booking - as soon as I completed the booking on their website, I got an email from the hotel saying that they will prepare a baby cot and a sofa bed for our two kids. It's about a 15 minute walk to the train station. Rene Z. Staff went out of there way to provide for us. Thank you for your interest in Novotel Basel City.
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